On the device, tap the Menu icon. Select Settings. Wireless & networks. Make sure Wi-Fi is Off (you can change this later) and Mobile network is On (or checked). Tap on Mobile network. Tap on Access Point Names. Delete any existing APN’s that may be on the phone (select the APN, hit the menu button and delete) Select the menu button and add APN. Select Name, enter solavei and tap OK. Select APN, enter solavei (all lower case) and tap OK. Select MMSC: http://solavei.mmsmvno.com/mms/wapenc Select Authentication type: none Select APN Type: default,mms,supl,admin,hipri (no spaces, all lower case) Select APN protocol: IPv4 Select APN roaming protocol: IPv4 Put a check mark in the box to turn ON APN. Bearer: Unspecified Select MVNO Type: IMSI (if you don't have this option please skip this) Select MVNO Value: 310260x (This should be the default that comes up after selecting IMSI) Press the Menu key and select Save. Press the radio button next to Solavei to set the profile as default. Delete all non-Solavei APN's after saving the Solavei APN. At this time, turn the phone Off and then back On again. Test the settings by sending a picture message to yourself. Tap the Menu icon. Tap Browser. Enter a non-Google web site to test. Additional Assistance: If you have followed the steps above and are having trouble setting up your phone try using our interactive Self Help Troubleshooting Guide. If you have further questions, you can ask one of our Solavei Experts in our online Support Community below. Simply type in your question and click the Ask button.