iPhone Internet and MMS Setup


 iphone setup

Setup


1) When you receive your SIM card, insert it into the SIM slot.

2) Next, set up your APN Settings on your iPhone to ensure your internet and picture messaging work! 

  1. From the home screen, select Settings
  2. Select Cellular 
  3. Verify the following settings: 
    1. Cellular Data: On 
    2. 3G Enable: On 
    3. Data Roaming: Off 
    4. LTE Enabed: On
  4. Select Cellular Data Network 
      1. If the "Cellular Data Network" option is not available in your settings, your iPhone is not unlocked. 
    1. Enter the following information under the Cellular Data section: 
      1. APN: solavei 
      2. Username: <leave blank> 
      3. Password: <leave blank>
    2. Enter the following information under the LTE section:
      1. APN: solavei
      2. Username: <leave blank> 
      3. Password: <leave blank>
    3. Enter the following information under the MMS section: 
      1. APN: solavei 
      2. Username: <leave blank>
      3. Password: <leave blank> 
      4. MMSC: http://solavei.mmsmvno.com/mms/wapenc 
      5. MMS Proxy: <leave blank>
      6. MMS Max Message Size: leave this blank 
      7. MMS UA Prof URL: http://www.apple.com/mms/uaprof.rdf 
    4. Press the Home button to save the APN and exit to the main screen. 
    5. Turn the device off and back on by holding the sleep button for a few seconds and sliding the red power off slider when it appears. Then turn it back on by holding the sleep button again for a few seconds. 
    6. Test the connection by opening the Safari and going to a web page.


    Did that work? 

    Yes

    Great! You're all set to use internet and picture messaging on the Solavei network. If you have any questions about how your data works you can learn more here: Data Management Tips

    No

    Sorry to hear, try these below troubleshooting steps:

    Reset your Network Settings (All iOS versions).

    1. From the home screen, select Settings
    2. Select General
    3. Select Reset
    4. Select Reset Network Settings
    5. Select Reset Network Settings, again

    Next, turn off your iMessage, you can turn this on later if you would like, but it can affect your MMS (Picture messaging).
    1. From the home screen, select Settings
    2. Select Messages
    3. Tap the slide to turn off iMessage


    Is it working now? If not, see our Self Help Troubleshooting

     

    More information

    For a full tutorial on the iPhone please visit the iPhone Tutorial Page

    The current user manual can be downloaded below on this page. For other iPhone models please see Apple - Support - Manuals
    iPhone_user_guide


    Additional Assistance 

    If you have followed the steps above and are having trouble setting up your phone try using our interactive Self Help Troubleshooting Guide. If you have further questions, you can ask one of our Solavei Experts in our online Support Community below. Simply type in your question and click the Ask button.