1. On the device, tap the Menu or Applications icon.
  2. Select Settings.
  3. Select More.
  4. Make sure Wi-Fi is Off (you can change this later) and Mobile network is On (or checked).
  5. Tap on Mobile networks.
  6. Tap on Access Point Names.
  7. Tap on each T-Mobile Access Point profile, then tap Menu and Delete APN.
  8. Press the Circle with Plus Sign to add a new APN.
  9. Select Name, enter: solavei and tap OK.
  10. Select APN, enter: solavei and tap OK.
  11. Enter the user name and password listed below. If no value is listed, leave the field blank.
    • User name: <leave blank>
    • Password: <leave blank>
  12. Select Server: Not set
  13. Select MMSC: enter and tap OK.
  14. Select MMS proxy: <leave blank>
  15. Select MMS port: <leave blank>
  16. MCC: 310
  17. MNC: 260
  18. Select Authentication type: Not set
  19. Select APN type: default,mms (No spaces. Needs to match exactly)
    • Alternate: default,mms,hipri,supl,admin,mobile
  20. APN Protocol: IPv4
  21. APN Roaming Protocol: IPv4
  22. APN enable/disable: APN enabled.
  23. Bearer: Unspecified
  24. MVNO Type: IMSI
  25. MVNO Value: 310260x
  26. Press the Menu (3 dots) key and select Save
  27. Press the radio button next to Solavei to set the profile as default.
  28. Delete all non-Solavei APN's after saving the Solavei APN.
  29. At this time, turn the phone Off and then back On again.
  30. Test the settings by sending a picture message to yourself.
  31. Tap the Menu icon.
  32. Tap Browser.
  33. Enter a non-Google web site to test.

Additional Assistance: If you have followed the steps above and are having trouble setting up your phone try using our interactive Self Help Troubleshooting Guide. If you have further questions, you can ask one of our Solavei Experts in our online Support Community below. Simply type in your question and click the Ask button.