Below are settings for your device, if a field on your phone is not listed here please leave it blank (or not set) and move on to the next field. On the device, tap the Menu (circle with 6 dots) icon. Select Settings. Tap on Wireless & network. Make sure Wi-Fi is Off (you can change this later) and Mobile network is On. Tap on Mobile network. Tap on Access Point Names. Press the Menu (3 dots) key and tap Reset to Default. Press the Menu key and tap New APN Select Name, enter: solavei and tap OK. Select APN, enter: solavei and tap OK. Proxy: <leave blank> Port: <leave blank> Enter the user name and password listed below. If no value is listed, leave the field blank. User name: <leave blank> Password: <leave blank> Select MMSC, enter: http://solavei.mmsmvno.com/mms/wapenc and tap OK. Select MMS proxy: <leave blank> Select MMS port: <leave blank> MCC: 310 MNC: 260 Select : Authentication type: Not set Select APN type: default,mms (No spaces. Needs to match exactly) Alternate: default,mms,hipri,supl,admin,mobile APN Protocol: IPv4/IPv6 APN Roaming Protocol: IPv4 APN enable/disable: Put a check mark in the box to turn ON the APN. Select MVNO Type: IMSI Select MVNO Value: 310260x (This should be the default that comes up after selecting IMSI) Press the Menu (3 dots) key and select Save Press the radio button next to Solavei to set the profile as default. Delete all non-Solavei APN's after saving the Solavei APN. At this time, turn the phone Off and then back On again. Test the settings by sending a picture message to yourself. Tap the Menu icon. Tap Browser. Enter a non-Google web site to test. Additional Assistance: If you have followed the steps above and are having trouble setting up your phone try using our interactive Self Help Troubleshooting Guide. If you have further questions, you can ask one of our Solavei Experts in our online Support Community below. Simply type in your question and click the Ask button.