Contact Us

Search Support

Find answers to common questions such as:
Make A Payment
Rate Plans
Mobile Service Billing
Mobile Numbers and Porting
Phone Setup

Solavei Compensation

For questions regarding your Solavei Compensation please refer to:

Solavei Brand Partner Compensation Plan

For questions regarding your Solavei Compensation Payments please refer to:

Solavei Compensation Payments

If you have further questions try reaching out to one of our Community Supporters:

Support Community

Ask a Question

Ask one of our community supporters.

By Phone

Contact Member Support

US: 1-866-SOLAVEI (1-866-765-2834) 

Puerto Rico: 1-855-217-9330


7:00 AM - 8:00 PM PST (M-F)
8:00 AM - 7:30 PM PST (Sat)
9:00 AM - 5:30 PM PST (Sun)

Member Support Holidays
  • New Year's Day Jan. 1
  • Memorial Day May 25
  • Independence Day Jul. 4
  • Labor Day Sep. 7
  • Thanksgiving Nov. 26
  • Day after Thanksgiving Nov. 27
  • Christmas Eve Dec. 24
  • Christmas Day Dec. 25


Pay Your Mobile Bill

Pay your bill online or,

Learn how to Make A Payment

Review Mobile Service Billing for additional questions about your bill.

International Long Distance

For questions and inquiries about International Long Distance please use the resources below.

Call Long Distance Customer Service - 1-800-490-7904 - select Option 5

Marketing Guidelines

  • Additional guidelines will be available as new circumstances arise.
  • In order to protect our brand, Solavei has the right to approve or reject any marketing materials.
Contact us at with questions, concerns or approval requests.