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Find answers to your questions.

Solavei Card

For questions regarding your Solavei Card contact 1-888-913-0900 or moneynetwork.com. You can also check out Your Solavei Card in our support section. 

Ask a Community Supporter

Ask one of our community supporters.

By Phone


Contact Member Support at:
US: 1-866-SOLAVEI (1-866-765-2834) Puerto Rico: 1-855-217-9330
6:00 am - 9:00 pm PT (M-F)
7:00 am - 7:00 pm PT (Sat)
8:00 am - 5:00 pm PT (Sun)

Your Mobile Bill


Pay your bill online or call our automated payment system at 1-866-SOLAVEI (1-866-765-2834).

Find out the steps to take.

Review Mobile Service Billing for additional questions about your bill.

International Long Distance

For questions and inquiries about International Long Distance please use the resources below.

Call Long Distance Customer Service - 1-800-490-7904 - select Option 5

Marketing Guidelines

  • Additional guidelines will be available as new circumstances arise.
  • In order to protect our brand, Solavei has the right to approve or reject any marketing materials.
Contact us at marketingguidelines@solavei.com with questions, concerns or approval requests.